SHIPPING AND RETURNS
Shipping Policy
1. Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed on Sundays or public holidays.
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2. Shipping Time
Estimated delivery time depends on your location:
• Within the same city: 2–4 business days
• Within India: 4–7 business days
• Remote areas: May take 7–10 business days
Delivery times are approximate and may vary due to courier delays.
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3. Shipping Charges
• Free shipping on orders above ₹999
• A standard shipping fee of ₹50–₹100 may apply to smaller orders.
(You can change this based on your business plan.)
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4. Order Tracking
Once your order is shipped, you will receive a tracking link via SMS or email to monitor delivery status.
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5. Delivery Issues
If you do not receive your order within the estimated time, please contact our support team with your order details.
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Return & Refund Policy
1. Return Eligibility
We accept returns only if:
• The product is damaged, defective, or incorrect
• The return request is made within 5 days of delivery
• The product is unused and in original packaging
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2. Non-Returnable Items
The following items cannot be returned:
• Used products
• Items damaged due to misuse
• Customized or sale items
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3. Return Process
To request a return:
1️⃣ Contact our support team with order ID and photos of the product
2️⃣ Our team will verify the request
3️⃣ If approved, return instructions will be provided
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4. Refund Policy
• Refunds are processed within 5–7 business days after receiving the returned product
• The amount will be credited to the original payment method
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5. Exchange Policy
We provide free replacement for damaged or wrong items, subject to availability.